Question 1

Is the format truly halal?

Accepted Answer

Yes. All conversations are in chaperone-friendly venues, conducted in respectful, time-limited rounds, and supervised by event hosts. There's no physical contact and our format aligns with Islamic principles for marriage introductions.

Question 2

Who attends Qabul events?

Accepted Answer

Practising single Muslims who are serious about marriage. We screen all attendees, and our algorithm balances events for age range and gender ratio so every conversation has potential.

Question 3

How does the matching algorithm work?

Accepted Answer

When you book an event, you share your preferences (age, location, deen, lifestyle, etc.). We use these to plan the rotation so you're more likely to meet compatible attendees, and apply a no-repeat-meet rule so you don't sit with people you've previously met.

Question 4

What happens at an event?

Accepted Answer

You scan your QR ticket, get assigned a rotation, and have 5–7 minute conversations with each match. You mark Accept / Reject in the app. Mutual matches unlock secure in-app chat after the event.

Question 5

Is my privacy protected?

Accepted Answer

Yes. Only first names appear on badges. Personal contact details are never shared at the event. Mutual matches communicate through the in-app secure chat.

Question 6

What if I don't match with anyone?

Accepted Answer

It happens — and it's not the end of the road. We provide post-event support, you can attend future events with priority access, and your profile data helps us refine future suggestions.

Question 7

Can I bring a chaperone (mahram)?

Accepted Answer

Absolutely. Every venue has a chaperone-friendly area where mahrams can wait comfortably during the event.

Question 8

What's your refund policy?

Accepted Answer

Full refunds are available up to 14 days before the event. Within 14 days, we offer a transfer to a future event. Please see our terms for full details.

Frequently Asked Questions.

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